House Of Balsam

Milliners at the House of Balsam, custom millinery, are innovative and highly creative artisans located in Toowoomba, Queensland
Original Home - House of Balsam
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Hen Hat Party

This is a fabulous way to get “all the girls” together before the “big” day. All can enjoy the fun of a making a beautiful headpiece that can be worn on the Special Day. Imagine accepting compliments and responding “Yes I made it myself”!

Hat Block Hire

Milliners can hire hat blocks with minimal costs. When you are first starting out in your millinery career, hat blocks are difficult to acquire and when you do they are expensive.

Find out more about how this works.

Other Hat Services

Some of the services that we provide are:

  • Hat cleaning
  • Hat rejuvenation
  • Hat reshape
  • Hat restyle

Find out more

How to Measure Your Head

If you are able to visit the Studio, Jenny will measure your head size for you. However, if that is not possible, here are directions for you to take you head measurement.

About Us & Our Work

Get to know us

Milliners at the House of Balsam, custom millinery, are innovative and highly creative artisans located in Toowoomba, Queensland, Australia. Lead designer, Jennifer Lucas, has trained under a number of well known Australian Milliners, and recently at the Chateau Dumas, Auty, South France, a well recognised artisan workshop destination.

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Absolutely Delighted!

Over the Moon

Wonderful words from a happy customer! Well Jenny, my hat arrived yesterday, the parcel intact! Jenny, I am absolutely delighted with it, it is a perfect fit and it is just beautiful! I have tried it on several times and I am as they say "over the moon" with it. I will certainly be doing some advertising for you when I wear it. Very many thanks again.

-Mary M

Lavender parrisisal straw

Racewear dressing etiquette

What to wear to the races

With Weetwood approaching I thought it appropriate to think about autumn racing dress code, yes there is such a thing! Starting with the dress, heels, bag and then of course … THE hat! There are so many components to your outfit. Yes, going to the races, is a fun day out with friends, but keep in mind that it’s not an evening event. Keep it a little bit conservative and formal and leave the miniskirts, crop tops and sequins for the nightclub! For autumn racing, the number one rule is that headwear should be felt as straw is reserved for spring/summer only. Not a fan of felt hats? Structured headbands are big this season made from all kinds of materials. I love leather and it is great for autumn wear! Exaggerated pieces in silks and feathers are always on show. Dress for the cooler weather, no strappy summer stilettos, a pump heel is a better choice. No lace or fine cotton gloves, save them for the spring racing carnival, leather and wool is what you want. Clutches with an optional strap are perfect to keep your hands free for champagne, canapés and the form guide!


How to wear a hat in Winter!

How to wear a hat in Winter!

How to Wear a Hat in Winter Have you ever thought about how to wear a hat? A hat is a perfect accessory; it shows your personal style and works all year round. A hat is a stylish accessory suitable for all seasons; the tricky part is making sure it complements your outfit. Your scarf is an essential accessory for winter, but a hat is the most chic! Winter affords us the opportunity to wear all the gorgeous jewels colours! If you’re only purchasing one hat, find a colour that matches most of your winter pieces in your wardrobe. Two hats would be better, a darker one and another in a bright colour to add a pop to your winter outfits, try to have two very different colours, perhaps an olive green or navy and then a red or bright pink. Winter is the perfect time to wear a hat and remember you don’t need a special occasion to wear a hat. Ultimately, wearing a hat for style or function is never a bad decision. Remember a hat provides you with confidence, attitude and contributes to your personal style!


Red felt


Fashions of the Field Winner

I never thought it would happen to me! Thanks Jenny for the lovely hat that won Fashions of the Field for me at the Gatton Races


Sheldine The newly weds


Thank you so much for creating our gorgeous fascinators

Thank you so much for creating our gorgeous fascinators. The wedding was all we could have hoped for and we had the most wonderful day.

-Sheldine and Simon

Jess Wedding Veil


I felt like a million bucks

Thank you so much Jenny for creating such a stunning piece for me to wear on my wedding day - it was so perfect! I had so many wonderful comments about it and I felt like a million bucks - I absolutely loved wearing it. You are incredibly talented and I wish I could wear it every day!

-Jessica Birt


Thank you so much for making the hat

Well we are back from our cruise and here is a photo of Ken and I all dressed up for the Melbourne Cup. Melbourne Cup was absolutely wonderful. Thank you so much for making the hat I was really happy with it.

-Leanne Klaasen

Allanas Melbourne Cup Fascinator


The end result was perfect and exactly what I wanted

Jenny was so fantastic, she is extremely talented not in only making the fascinators but also in interpreting and reading exactly what it is that you want. The end result was perfect and exactly what I wanted. I will definitely be having another made by her in the future and recommend her to everyone 🙂

-Allana Frankel